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Selling FAQs

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When can I drop items off?

You can drop items off anytime during our normal business hours which are listed below:


M: 9:00am – 4:00pm
T:  9:00am – 6:00pm
W: 9:00am – 4:00pm
T:  9:00am – 6:00pm
F:  9:00am – 4:00pm
S:  9:00am – 2:00pm


M: 9:00am – 4:00pm
T:  9:00am – 6:00pm
W: 9:00am – 4:00pm
T:  9:00am – 6:00pm
F:  9:00am – 4:00pm
S:  9:00am – 12:00pm


M: 9:00am – 4:00pm
T:  9:00am – 4:00pm
W: 9:00am – 4:00pm
T:  9:00am – 4:00pm
F:  9:00am – 4:00pm
S:  9:00am – 12:00pm


  • Items dropped off by Wednesday will be on the following Thursday weekly auction.
  • For faster service, drop off on Monday or Tuesday

Does, Inc. offer a pickup service?, Inc. can arrange for items to be picked up and taken to one of our locations. Call us at 616-261-4988 Ext. 1145 to discuss possible options.

I have a business that is closing, does, Inc. perform “onsite” liquidation auctions?, Inc. is an entity of Miedema Asset Management Group. Miedema Asset Management Group offers services of all types including onsite liquidation auctions. Contact us at 800-527-8243 or 616-583-0367 to discuss the best solution for your situation.

How much does, Inc. charge to sell items?

A commission fee is charged based on the highest bid for each item sold on public internet auction. Our standard rates are:

(Per Lot)

  • $8000 and ABOVE - 8%
  • $1501 to $8000 - 9%
  • $601 to $1500 - 15%
  • $1.00 to $600 - 25%

How will I know when my items are up for auction?

At the time of delivery of your items to our facility, you will receive a contract stating the auction date. If you provided us with your email address, you will also receive an automatic email with a complete listing of the items, lot numbers, auction date, etc. the following morning after it was added to the auction.

Are there items I can't sell?

Yes, there are items that we can’t sell or accept for, Inc. online auctions:

Hazardous Materials

  • Any container marked with hazardous waste symbols, whether empty, partial or full is not allowed at all.
  • Chemicals including but not limited to pesticides, lead, fuels, ect…
  • Buckets, cans or containers including but not limited to Previously opened paint or oil ect…
  • Fireworks.
  • Any FDA Regulated Medical Equipment.

Household/Personal Items

  • Tear-Out construction and building items (removed windows, cabinets, counter tops, etc.)
  • Baby cribs or any furniture designated for children under 4 years of age to sleep in. Used child car seats or strollers.
  • Personal hygiene items including shampoos, lotions, mouthwash, powders, used or new feminine hygiene items, medicines, used hair products such as combs, brushes, curling irons, ect…, any type of undergarments.
  • Used bedding, including mattress, mattress pad, mattress protector, box spring, sofa bed, studio couch, chair bed, convertible bed or lounge, pillows, bolster, quilt, comforter, cot pad, sleeping bag, or any filled or stuffed article that can be used by a human for sleeping.
  • Food or anything that can be consumed.
  • Particle board furniture, broken furniture or upholstered furniture that is dirty, stained or missing cushions.
  • Non working washers, dryers, etc. Any appliances accepted must be cleaned out prior to delivery.
  • Outdated TV’s, computers, monitors, microwaves, printers, faxes, software, stereos, VHS players and videos.

Illegal Items

  • Illegal telecommunications equipment, including but not limited to access cards, password sniffers, etc.
  • Counterfeit, replica, or knock-off brand name goods.
  • Material that infringes copyright, including but not limited to software, CD’s, DVD’S, or other digital goods.
  • Alcohol or Tobacco Products.
  • Illegal weapons.


  • Office Cubicles or work stations.
  • Restaurant Booths (depending on condition).
  • Encyclopedias, magazines & newspapers.
  • Family or personal photos, videos or DVDs.
  • Financial items, including old bills, mail, medical records, checkbooks, ledgers, tax papers, coins or currency of any kind.
  • Empty or expired fire extinguishers (with the exception of vintage).
  • Outdated tires or tires with little tread not mounted on rims that are dated over five years old.
  • Used batteries of any type.
  • Medical testing supplies, including any item that come in contact with bodily fluids, or any item that requires a license to sell.
  • Any Obscene or Pornographic material.
  • Vacation Rental/ Timeshare Properties.
  • Store Return Items, Items must be complete, assembled, tested, working and valued at $50.00.
  • Livestock or animals
  • Migratory bird mounts or any endangered species mounts

All other items are subject to, Inc. determination as to marketability via, Inc. Auction

All other items are subject to, Inc. determination as to marketability via, Inc. Auction

What do I need to do if I want to sell my truck?

If you have a titled vehicle to sell, we can help.

First you must have the Title in your name. The sale of a titled item must pay the consignment check to that name.

You may bring your Vehicle, Title, and a form of ID to one of our locations, and our Check-In department will prepare your vehicle for the sale.

We recommend you please contact us prior to bringing your vehicle by clicking here to ensure you are going to the correct location and have everything necessary for the sale.

Where can I find your Contract for selling items?

You can find our Inc. Internet Auction Employment Agreement document download by Clicking Here

Each individual or business that sells an item through the auction must complete our Internet Auction Employment Agreement. This document is used to provide general item descriptions, our fee schedule, terms and conditions and contact information for each consignor.

This agreement must be completed when you drop off your items and serves as your initial receipt.

Can I set a reserve on my item when selling through

The majority of items are sold absolute without a reserve.  If there is a lienholder or other invested party an item may require a reserve, however these circumstances are minimal. Because of the large amount of bidders on our site, the items selling normally bring what they are worth, so we discourage reserves.

I sold some stuff a week ago. How long does it take before a check is sent out?

14 business days after the auction our staff will send you a printed invoice and check in the mail.

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